The People Management Handbook

As a manager, it’s not always inherently easy to understand how to best lead and communicate with your team. You don’t become a great manager overnight—you have to work at it just like anything else you want to excel at. This book will teach you everything you need to know about becoming a better manager and leader of people.

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Make Work Less Work

Help hourly teams communicate and collaborate about work schedules, shift changes, and tasks with When I Work.

Unleash Potential

Transform hourly workplaces. Give teams and managers what they need to be happy and successful at work.

Drive Better Outcomes

Workplaces that use When I Work have better communication, higher retention, and a healthier bottom line.

The best-kept secret and hardest lesson that no one tells you when you become a manager of people is this: you don’t become a great manager overnight—you have to work at it just like anything else you want to excel at. You can’t expect to instantly know everything there is to know about managing people just because you were given a piece of paper, a title change, or a salary increase—and no one expects that of you right away.

Most experienced leaders understand that becoming a good manager of people takes practice, perseverance, and commitment. They know that it’s not about bossing people around all the time, nor is it about being everyone’s best friend. It’s not about being stuck in the back office crunching numbers all day (at least it doesn’t have to be), and it’s not about shucking all your responsibilities onto the people below you.

About the Author

Chad Halvorson

Chief Experience Officer & Founder

Chad Halvorson is the Founder and Chief Experience Officer of When I Work, a complete employee management platform used by over 150,000 workplaces that ensures shift-based workplaces have reliable shift coverage, engaged employees, and can make faster decisions through integrated scheduling, time tracking, and team messaging.

What Others Are Saying

You'll love this resource built for teams like yours. You don’t have to take our word for it—check out what others have to say.

“I loved reading it because it offered tons of actionable information that I could apply to my business right away. Since reading the book and implementing some of the tips, I’ve noticed a new energy among our team. More happy faces, more productivity, less excuses. It’s great!”

Steve Matteson

Manager

“My favorite part about it was that I could skip around and focus on chapters that I knew would help me and my team. I don’t typically have the time or interest to sit down and read a book all the way through, but this book was incredibly easy to digest. A huge value to my team and business.”

Sarah Thompson

Small Business Owner

“I loved reading it because it offered tons of actionable information that I could apply to my business right away. Since reading the book and implementing some of the tips, I’ve noticed a new energy among our team. More happy faces, more productivity, less excuses. It’s great!”

Steve Matteson

Manager