FRANCHISE EMPLOYEE SCHEDULING SOFTWARE
Simplify scheduling for every franchise location
Save time, improve coverage, and keep every location on the same page with franchise scheduling software built for shift-based teams. Create accurate shift schedules in minutes and help your staff stay connected with real-time updates, availability tools, and built-in team messaging.
Start scheduling and managing your franchise for free, or explore the features below.
Streamline payroll for every location
Reduce payroll errors and save time by keeping schedules, time tracking, and timesheets in one place. Franchise managers get cleaner data and faster pay runs.
See Payroll Integrations
Control labor costs with real-time insights
Use pay rules and schedule visibility to manage labor budgets across multiple locations. Spot issues early and keep staffing consistent and predictable.
Explore Labor Forecasting
Use any device as a secure time clock
Start tracking time instantly with a tablet or shared device at each franchise location. No extra hardware needed.
Explore Time TrackingFranchise scheduling software
Schedule your franchise employees with ease
Keep every location aligned with faster, clearer franchise staff scheduling. Employees receive instant shift notifications and can confirm their shifts, ensuring you always know they’ve seen the schedule.
Make quick updates when callouts occur, post OpenShifts to improve coverage, and allow employees to swap shifts (with optional manager approval). With scheduling for franchises that adapts as fast as your business, you can save up to 15 hours every week and reduce admin time across all locations.
Franchise staff time clock and timesheets
Franchise employee time tracking has never been easier
Accurate time tracking is crucial when you’re managing multiple locations. With the built-in time clock and digital timesheets, your staff can clock in and out from any approved device, ensuring that every shift is accurately recorded. Breaks, attendance, and time off are automatically captured in the schedule, saving you hours of manual corrections.
Real-time overtime alerts help you control labor costs before they escalate, and detailed reporting gives you clear insight into trends across all franchise locations.
Bradley Taylor
The Donut Trap
Customer since 2022
RAVE REVIEWS FOR OUR SHIFT PLANNER APP
Reliable time tracking. Hassle-free timesheet auditing.
Digital timesheets, payroll integrations, and labor reporting help you manage your budgets and get back to business. Customers have reported seeing savings as large as:
20%
Decrease in Labor Costs
8x
Time Saved Scheduling
$10k
Saved in Overtime
Franchise job sites
Keep every franchise location organized and staffed
Job sites make it easy to move employees between franchise locations, while maintaining clear and consistent coverage. You can assign workers to the right place with the correct shift information, share eligible employees across stores, and give everyone what they need to confidently start their shift.
Managers can also use the job site view in the schedule to see exactly who’s working where and when. That helps reduce confusion, improve accuracy, and build smoother coordination across your franchise locations.
Franchise employee team messaging
Team chat app for a connected franchise location
Keep communication simple, fast, and organized with built-in team messaging that keeps every franchise location aligned. Employees can communicate one-to-one, in groups, or with the whole team without sharing phone numbers. Everything stays in one place with the schedule, so shift updates, questions, and announcements never get lost.
Employee Scheduling Software for Any Industry
Glowing reviews from our franchise clients
45
No. of Employees
97%
Decrease in Time Spent Scheduling
3x
Reduction in Employee Absenteeism
Goldfish Swim School
45
No. of Employees
97%
Decrease in Time Spent Scheduling
3x
Reduction in Employee Absenteeism
Glowing reviews from growing service businesses
Goldfish Swim School of Reston, VA, runs a busy children’s swim program with regular classes, birthday parties, and special events. They rely on a large, flexible frontline team to keep everything running smoothly.
Scheduling and team communication made easy
Before using the When I Work app, the general manager spent about eight hours every week building schedules in Excel for a 20-person team. Copying and pasting repeating shifts made it hard to scale and easy to make mistakes.
With When I Work, they now build schedules using shift templates and OpenShifts. Instead of rebuilding the same patterns, they load pre-populated templates with a few clicks and post extra shifts when special events arise. Employees clock in from their phones, review timesheets, and enable shift reminders to prevent missed shifts.
"“Using When I Work has saved me more than seven hours per week handling scheduling changes and requests. Now, I’m only spending about 15 minutes per week to build out a schedule.”"
– Tommy Hamilton , General Manager
Goldfish Swim School now schedules 45 employees in under 15 minutes a week while keeping everyone aligned on where to be and when.
Products Used
Scheduling
45
No. of Employees
50%
Time Savings
<30
Minutes Spent Onboarding Staff
When I Work Mobile App Increases Employee Accountability and Makes Onboarding a Breeze
45
No. of Employees
50%
Time Savings
<30
Minutes Spent Onboarding Staff
1-800-GOT-JUNK? is a full-service junk removal business serving both residential and commercial requirements. As part of their success, 1-800-GOT-JUNK? is able to dispose of old furniture, electronics, construction debris, and much more. To minimize waste going into landfills, the 1-800-GOT-JUNK? team donates or recycles as much as possible to help give back to the community.
"Using When I Work has saved me about 50% of my scheduling time per employee. As I am thinking about ways to grow the business, I know that I'm scheduling more efficiently than ever before. I also know that training a new employee to use the app takes less than 10 minutes."
– Chris Koehnen , General Manager
Prior to When I Work, Chris used an Excel spreadsheet to manage his 1-800-GOT-JUNK? Twin Cities team. With a growing customer demand in the Twin Cities, Chris added multiple routes into the schedule and added more employees to his workforce. It soon became evident to Chris that scheduling with Excel was too time-consuming and confusing for employees to read. Chris chose When I Work because it promoted employee accountability. With mobile apps, employees can quickly see their assigned shifts and routes without having to go to the main office or contacting their manager. In addition, employees could submit and track their Time Off Requests in one area. As part of onboarding new employees, Chris now only has to dedicate 10 minutes to training new hires into the When I Work app. Using When I Work at 1-800-GOT-JUNK? simplified team communication so all employees know exactly where and when they start their shifts. Now, with an intuitive platform, Chris can focus on new ways to grow his business and less time worrying about his employees! And if he is curious, he can look at the When I Work Dashboard to see who is working at a glance!
Products Used
- Scheduling
53
No. of Employees
7
Locations
<30
Minutes Spent Onboarding Staff
When I Work is a perfect fit for Mathnasium of Richmond, VA
53
No. of Employees
7
Locations
<30
Minutes Spent Onboarding Staff
Since 2009, Mathnasium of Richmond, VA has been offering math tutoring and homework help to hundreds of students to kids in grades K-12. It was James’ personal passion for mathematics that led him to discover a large frustration gap that many children feel towards mathematics. James joined the Mathnasium community and now employs passionate experts of the Mathnasium Method™.
"We chose When I Work because it offered the flexibility to schedule our seven locations separately. In addition, onboarding new employees to When I Work with the color-coded shifts takes only 5 minutes. Staff also install the mobile apps and set up shift reminders to reduce absenteeism!""
– James Temple , Co-Owner of Mathnasium of Richmond, VA
Prior to When I Work, James used a Google Spreadsheet to manage his schedule across multiple locations. However, as James expanded the business, he realized that it lacked key features such as a history of all time-off requests. It became evident to James that with all the incoming requests from his millennial workforce, he needed a real-time way to show schedule updates James chose When I Work because it promoted shift accountability among his staff in addition to addressing his other reporting/ exporting requirements. For example, James requires staff to explain why they are dropping a shift. Employees can also see scheduling changes, get notifications via email and SMS/ push notifications, as well as file requests all through one app without having to wait for James to manually edit the Google Spreadsheet schedule. Using When I Work at Mathnasium of Richmond, VA simplified team communication. With a reduction in employee absenteeism and an increase in staff accountability, James can focus on expanding his business beyond the Richmond, VA metro state area. He recently acquired Mathnasium of McLean- his first location outside the Richmond market.
Products Used
- Scheduling
Scalable work schedule maker
Built to grow with your franchise
Whether you run one location or a nationwide franchise network, the When I Work app makes it easy to scale your staff scheduling. Start with a single site, then expand to dozens or hundreds as your operations grow. Every location gets clear schedules, accurate time tracking, and consistent communication in one place, so you can keep staffing organized as you expand.
TIMESHEETS AND PAYROLL
Faster, more reliable payroll for every franchise location
Make payroll simple by sending accurate timesheets straight to your payroll provider. The When I Work app keeps time tracking and scheduling in one place, so you can reduce manual corrections, prevent errors, and save hours every pay period.
Franchise owners and managers can review hours, approve timesheets, and export payroll-ready data in just a few clicks. It maintains payroll consistency across all locations without adding extra admin work.
When I Work integrates with your favorite payroll providers:
Loved by millions around the globe
1 in 10 employees have used When I Work.
When I Work is rated 
by our customers on Capterra.
Free time clock and scheduling
A powerful, built-in system for franchise operations
Use the When I Work app as your franchise’s all-in-one scheduling and time tracking system. Manage coverage across locations, control labor costs in real time, and standardize processes so that every franchise operates the same way.
Control Labor Costs
View detailed labor distribution reports to understand where your budget is being spent across positions, job sites, and multiple locations. Compare scheduled hours and actual worked hours to ensure each franchise operates within target margins.
Simplify payroll
Export timesheets directly to your payroll provider to save time and reduce manual corrections. With schedules and time tracking in one place, payroll becomes faster, cleaner, and more reliable across all franchise locations.
Labor budgeting
Set labor percentage targets and monitor how scheduled hours align with actual worked hours. Franchise owners gain a clear view of budget performance without needing to switch tools or spreadsheets.
Prevent overtime
Get overtime alerts while building schedules, allowing you to prevent unplanned labor costs. Use labor reports to monitor trends across each location and make quick adjustments when a team member is approaching overtime.
Break management
Set paid or unpaid breaks and let employees record their breaks at clock-out. Standardize break rules across all franchise locations while ensuring accurate reporting for compliance purposes.
See how simple franchise scheduling can be
Start your free trial today, no credit card required. Or schedule a quick demo with our franchise workforce experts.
